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"Eddie moved into New Horizons and became
a new man . . . I really believe this was because
his spirits were much better and because of the
wonderful staff you have working with you . .
. I can not say enough about the staff at New
Horizons. I have never met such devoted, hard
working, kind and caring individuals as the New
Horizons staff."
Beth McCabe, Chelmsford
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"What is your secret? Do you sprinkle pixie
dust on the staff as they arrive at work? The
reason I ask is because, for three years, whenever
I talk to anyone at New Horizons they are friendly,
helpful, and upbeat. No one seems to be a grouch
or having a bad day. It truly is amazing!"
Betsy C. D'Angelo, Spring Green,
WI
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"On behalf of my mother and my entire family,
we would like to take this opportunity to commend
you on the superb care and service excellence
that was always exhibited at your excellent facility.
It is truly obvious that all, and I do mean all,
of your employees have one thing on their mind
each day. That is to serve their residents in
the best way they can. I will always remember
your facility with your dedicated staff as the
best that I could have chosen."
Lois Ann Pappalardo, RN, Winchester
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"The staff here has been tremendous, and
to single out any one person or group would be
a terrible disservice to all the others."
Eileen Williams, Woburn
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"There have been miraculous changes in my
mother since she's been with you at New Horizons.
I never thought it would be possible, but your
wonderful staff and facility have enabled her
to enjoy life more than ever. For that I am eternally
grateful."
Bonnie Wilson, Marlborough
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"You and your staff were the
key elements in my father's satisfaction with
New Horizons and in my peace of mind in having
him there."
Edward M. Bolesky, Marlborough
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"In a very short time after Elaine moved
and settled in, she realized that she had made
the right decision to choose New Horizons for
her new home. She could not be happier! I would
like to personally thank you and your caring staff
for making New Horizons the wonderful place that
it is."
Judith Freeman, Waltham
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"She went from calling it her "room"
to her "home." You were always responsive
to her needs and concerns; she and the rest of
our family appreciate this caring."
Nancy Plumhoff, Stow
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"I do want to extend my sincere thanks to
you all who made the anniversary of New Horizons
such a memorable event. I am certainly happy to
belong now to New Horizons, and can take part
in the various activities and functions. It is
a caring facility."
Patricia Cogswell, Woburn
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"The day my mother moved to New Horizons,
two years ago, Ginger sat behind the front desk
and greeted her with "Welcome home, Mrs.
Schlemm!" I knew then that we had made a
very good decision. I just wanted to extend a
very heartfelt thank you from my family to yours."
Joanie Daniels, Bolton
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"It is a gift to the family to know how
wonderfully the residents respond to such a comfortable
atmosphere . . . it brings a great sense of life
back into their lives."
Connie and Jim Micarelli, Wakefield
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"I have often marveled at the quality of
your employees. Never once have I visited and
not been impressed by the outpouring of concern
they show to all the residents. My stepmother
has never been happier than during the four years
she has spent at New Horizons.
Joan Sopp, Sarasota, FL
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"Thank you for a wonderful Mother's Day:
the lovely dinner provided by the kitchen and
dining room staff, the great band who played for
us, the cocktail hour with fellowship time, and
as always our own George Bustin for his musical
gifts. I am very glad I spent this time "at
home" - it was a joy-filled day! Oops - I
almost forgot our lovely corsages - each one seemed
to add to the sparkle in our mothers' eyes."
Jean Smith, Woburn
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"I always find everyone cheerful and helpful,
a very nicely run establishment, well maintained
and very clean. I find a knowledgeable staff always
eager to please. My family and I appreciate all
your kindness."
Linda DeMeo, Ashland
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"Thank you for helping to make my 95th such
a happy surprise. It was exciting to see all my
young relatives, and I was proud to show them
my comfortable, friendly "home." They
are pleased to know I am so well cared for. Thank
you for all the kind attention you have given
to me."
Josephine Meagher, Woburn
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"Wherever I have gone at New Horizons, I've
encountered warmth and genuine care of staff in
their contact with the residents. They truly reflect
the philosophy that underlies the whole place.
I know from the comments of many residents how
they appreciate the day to day spirit of friendliness
that pervades New Horizons."
Fr. Gene Trainor, Marlborough
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"There was no way we could have foreseen
that our mother would come to be so loved there,
as well as so cared for. Please accept our profound
gratitude knowing you have made such a difference
in our lives."
Donna and Landa Linse, Boxborough
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"I am deeply grateful to the entire staff
who have given of themselves to respect, care,
and love her. The nurses and aides are the finest
group of professional caregivers I have ever met.
Their devotion to the residents is unparalleled.
. . I am sure in the years to come, the New Horizons
staff will continue to provide care and love to
all. Thank you."
Regina Cantella, Winchester
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"A true family atmosphere is so evident
there, and the constant caring for each resident
lifts their spirits, as well as the family members."
Julie Gorgone, Marlborough
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"Thanks again for the thoughtful care and
kindness you gave Doug. You made him very happy
for the six years he spent with so many friends.
We will always remember this."
Family of Douglas J. White,
Woburn
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"Our family is sincerely indebted to the
staff for the care and concern which so many have
extended in loving and gracious ways to my mother
in her nearly three years there. Many, many thanks."
Frank Fiorentino, Winchester
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"New Horizons has been a wonderful home
for my mother. It's not just the beautiful facilities
that make New Horizons such a special place, it
is the exceptional caring of the staff, their
skill and patience and their willingness to go
'above and beyond the call of duty' to serve their
residents."
Nancy Love, Acton
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"Everybody is so happy here. I tell my
friends from Needham that it is paradise on earth."
Donna E. MacDonald, Marlborough
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"The warmth and caring of your staff have
been most impressive. As a clinical psychologist
with many years experience in residential and
hospital living, I have been most impressed with
how your total program approaches the needs of
seniors with respect, sincerity, warmth, positive
thinking and a degree of individualized attention
I would never have dreamed possible (you can quote
me)."
Dr. Richard T. Monahan, Sudbury
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"We always had a positive feeling of caring
and professionalism from each and every member
of your staff . . . We hope you know our deep
feelings of gratitude for the years Joe spent
there. It truly was a 'second' home for all of
us."
Dolores McManus, Lexington
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"Just to be here has been a lifesaver for
me. I felt surrounded by love. I am so glad we
chose New Horizons as our home."
Dot Weldon, Woburn
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"I wouldn't give up my [New Horizons] apartment
even if I won Megabucks."
Mary Lombardo, Marlborough
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"Michael has been so happy there. He calls
his room "home." From the first day
of Michael's arrival in November 1998, the friendliness
of the caregivers and support staff has been just
perfect. It is a culture of caring."
Deacon James and Muriel Kerrigan,
Woburn
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"I knew this was home as soon as I picked
up the telephone. Eleven years later, New Horizons
has been everything I could have dreamed of. There's
no other place like this- I can see why so many
other seniors are waiting to move in."
Bill Young - former resident
of 15 years
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"Too bad that I had to wait to grow old
to live here."
Ginny Schwenn, Marlborough
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"My mother could not be happier. New Horizons
sets the standard for assisted and independent
living communities throughout the country. If
there were more communities such as New Horizons,
senior citizens would get the respect, dignity,
and quality of life they so richly deserve."
David M. Young, Marlborough
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"I want to take this opportunity to thank
you and your staff . . . for their outstanding
efforts to make my mother's stay as comfortable
and happy as possible. A good part of my career
was as president of a large corporation. If I
were still running a company, I would hire every
one of them on the spot. They understand the important
of client satisfaction."
Sal Macera, New Seabury
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 "Last
evening I was enjoying a sunset walk outside my
apartment, and thoroughly enjoying the beauty
of the flowering trees and bulbs, I was thinking
of Mother's Day. Suddenly I felt the presence
of my long-departed mother at my side. She let
me know that she has been looking down on me,
and I am to let you know she is so happy that
I am spending my dotage years here, in such a
lovely place. A place where I can keep active
and live life as I enjoy it."
Pearl Carella, Marlborough
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"I wish to thank the staff for the kindness
and care extended to my father in the year and
a half he resided at New Horizons. Moving in was
not easy for him, but the staff very slowly and
patiently involved him in activities. He ultimately
became known for his Bingo prowess! I'm sure that
my father would want me to extend his thanks to
you and the rest of the staff."
Sandra Morse, Wellesley
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"During her five years at New Horizons,
Mom appeared to be the happiest she had been in
years and for this we have you folks and New Horizons
to thank. Her entire family are most grateful."
Barbara Schleicher, Marlborough
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"On behalf of the entire Ciotti family,
I extend to the board of trustees and the wonderful
staff at New Horizons, our most sincere and heartfelt
thanks for being such a warm and friendly part
of my mother's life. Although she only spent 15
months at New Horizons, that time was enhanced
by the facility and the manner in which it operates,
and most assuredly by its devoted and highly competent
staff."
Daniel Ciotti, Winchester
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"I happen to work at South Shore Hospital,
and I have also worked for Mediplex Nursing facilities
years ago. I have never seen a facility that impressed
me as yours did! I hope that someday your company
will build in the South Shore too. The company
has thought of everything."
Ellen Clinton, South Shore
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"The residents have voluntarily told me
how much they enjoy being there. I wonder if you
realize the effect you all have on its success.
My name is Ida Boodakian, and I approve this message."
Ida Boodakian - trustee, Winchester
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"Let me begin by expressing my heartfelt
appreciation to you and all your staff for the
care and concern shown to my mother during the
last four years. She was the happiest I have seen
her, and you made her last few days as comfortable
as was possible, right down to personally sending
her off in the ambulance."
June E. Coye, Windmermere, FL
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"I do want to take this opportunity to thank
you and all your staff for the last 15 years.
You provided Uncle Bill with a wonderful home
and superb care. He was truly very happy at New
Horizons. To quote Bill, 'He didn't know he was
entering heaven on his arrival there'."
Ann Suskind, Lexington
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"If they gave Academy Awards for retirement
communities, we would certainly nominate New Horizons!"
signed "A grateful,
appreciative and satisfied resident"
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"My sister and I send our thanks for your
hospitality at the recent summer reception. As
usual, you did a wonderful job planning and presenting
this event, but most important of all to the success
of this party is the friendship and helpfulness
you show to all the guests, residents, and visitors
alike. Thank you for the lovely party and for
all the kind and helpful things you do throughout
the year."
Lorraine Keating, Arlington
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"My aunt and uncle adjusted to their new
lifestyle immediately. They made new friends,
enjoyed the many activities and field trips, loved
the dining room atmosphere and the general feeling
of family that New Horizons promoted for the residents.
When I would visit or have dinner, I would observe
that special bond between staff members and residents."
Fred C. Cammon, Woburn
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"Not only is your staff competent, but you
should be proud that they are friendly, caring
and working long hours without breaks! Quite an
adjustment for us - as the former owners of an
old Victorian, 13-room house, 115 years old! One
call brought wonderful help and comfort."
Max and Betty Miller
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"New Horizons was truly Alyce's home. She
was her happiest there. She loved taking her guests
on the grand tour. We feel very fortunate to have
been part of her life there. It brought us together
with the wonderful people who are New Horizons.
We plan to stay in touch!"
Bill and Marge Monahan, Arlington
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"I am having a difficult time putting into
words what New Horizons meant to our family. New
Horizons was my grandfather's home for six years,
and it was home to him. And I am thankful we were
able to bring my grandfather home to New Horizons
for his final service. Then to host a reception
there after the service was above and beyond any
words we can express."
Denise, Meghan, and Christopher,
Hudson
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