|
"I
made the worst mistake of my life," Alberta
Fullem told herself repeatedly last fall. Her
beloved husband of nearly 66 years had just passed
away and she had listened to her family who encouraged
her not to continue living home alone. She went
along with the plans to move to New Horizons,
in a nod to the efforts her children were making,
but her heart was not encouraged by the move.
"My husband and I had built a house to meet
our needs, thinking we would live there for the
rest of our lives. What did I do when he died?
I up and left our home. Why did I move out?"
She continued to be filled with lingering doubts
about her decision, coupled with guilt and grief.
Some of these thoughts she shared with friends,
never wanting to concern her family. One of her
friends, who had helped in caring for her husband,
told her, "Mark my words; just give it a
couple months and you'll be glad you're there."
Nevertheless, Alberta hoped that
her house, now on the market, would not attract
any visitors and she could still go home. She
knew that she could live alone, but her concern
was for being lonely. "My daughter advised
me that it would not be healthy living alone.
I would need to exercise my brain beyond talking
only to people at the grocery store." She
had hired home care support when she needed it
for her husband; she considered that she could
always do the same for herself, if necessary.
A new friend at New Horizons,
who listened patiently to Alberta's repeated concerns,
pointed out to her one day, "But, Alberta,
you can go back to your house if that is what
you really want." That made Alberta pause
and realize that, to her surprise, she had established
friends that she would really miss. "I am
not an outgoing person; I tend to be rather shy.
But the people at New Horizons are so kind, caring
and friendly. If I moved back, I would be leaving
them. How could I do that?"
So she stayed on into the winter,
slowly warming to her new life. Her new apartment
displayed selected pieces of art and furniture
from her home, all intending to breathe familiarity
into her days and a strong sense of belonging.
She tried to recreate some of the routines she
and her husband had enjoyed together. Afternoon
tea with cookies was one of those events. "I
went to my room to make tea and realized that
I did not have to be alone. I can go downstairs
to the French Village Café where I can
have tea and be with friends! That is what I do
now."
Over the Christmas holiday, Alberta
stayed at her son's home and enjoyed the cheer
of being with family. "But after that time
away, I returned to my apartment at New Horizons
and really felt that this was home!" She
remembers her friend's prediction and smiles.
"I apologized to my daughter for giving her
a hard time," she confesses. She is sure
of her decision now.
"Sometimes I want to be alone,
and I can have my space, too. New Horizons gives
me opportunities that I could not have living
back in the house. I have exercise classes and
friends to walk with. I rediscovered that I could
knit! I never would have started that again living
at home. I go on trips and read to children at
school; I enjoy piano concerts, too. I am Catholic
and attending Mass is very important to me; I
can walk into the sanctuary whenever I feel the
need and it is so comforting."
Alberta has become a resident
ambassador for New Horizons. She is pleased to
greet others who are now considering the choice
she made. "I met a woman who was worried
that she wouldn't know anyone and I told her,
'You come and you'll see.' Her daughter thanked
me yesterday because her mother is going to move
in!"
Alberta Fullem,
Charlton |
"We are so happy
that our Mom is so happy having New Horizons as
her home. The staff and residents are like family.
Thank you."
Karin S. Daley,
Dunedin, FL |
"Our
move to The Meadows was the best decision we ever
made. We are content, secure, respected, confident
in the stability of the company, and enjoy the opportunities
in the area." We are HOME"
Judy and Bernie
Goodwin, Hingham |
| "We
couldn't be happier with New Horizons. It truly
is a wonderful home for Mom. Thank you all so much
for what you do so very well."
Family of Joan
Woodford, Woburn
|
|
"I'd like to
thank each and every one of you for the professional,
caring way my parents were treated for the entirety
of their four-and-a-half-year stay. From Community
relations staff, to nursing and wellness staff,
to dining room servers and housekeepers, and to
the invisible administrators, each one has done
their job well. As that
has created confidence in the family, we never
worried about their care at New Horizons. Thank
you one and all - you do a great job."
Katie Lucente,
daughter of George and Sally Young
|
"The
Meadows is a beautiful place to live. It is well
kept up inside and outside. The meals are great.
The dining room staff are the best."
Peg and Bud Keeler,
Needham |
|
"I can't tell
you how happy I am for mother to be back at New
Horizons after rehab. In the short time she has
been back, I can hear in her voice her pleasure
at being back in her own room.
"I also want
to let you know that one of your staff members
has taken a special interest in my mother and
I find that very comforting, as does my mother.
I have met her and she is a wonderful woman."
Mary LaRusso,
Sandyston, NJ
|
| "This
is a wonderful home! The staff of administrators
are outstanding! - friendly, efficient, sensitive,
and positive. Thank you."
Family of Phyllis
Bordonaro, Winchester
|
| "I
feel confident in recommending this quality experience
to others. I could do a commercial for you!"
Rhoda Rosenberg,
North Andover
|
| "We
are all very grateful to everyone for the friendships
and wonderful care our mother received at New Horizons.
It is truly a remarkable community and we know that
mother's last ten years were among the happiest
of her life.
"The celebration of her life
at New Horizons exceeded our hopes and gave closure
to her family and friends. Many thanks to all
the staff for helping us organize the gathering."
Judy and Pat
Bevans, Blacksburg, VA
|
|
"I often think
of New Horizons and what a wonderful, warm and
caring home it was for my mother. I wanted to
take a moment to express my gratitude to your
staff in the transition of my mother to her new
life at New Horizons. They were always so warm,
open, kind and more than supportive. It made such
a difference to have such a delicate and life
changing situation for my Mom handled in such
a calm and professional manner. It takes special
people to do what you do. You do it so well! From
the bottom of our hearts, thank you from all of
the Danizios."
Janice Switzer,
Medford
|
|
"To the staff
at New Horizons, our heartfelt thanks to all of
you who have been so warm and considerate to our
mother during her stay. We appreciate the affection,
gentle direction and careful attention given her."
Tim Hollis and
Ruth Dufault, Hillsdale, NY
|
|
"Saying 'Thank
you' is barely adequate to express my gratitude
for the friendship, support, sympathy, and love
you gave my mother and our family over more than
six years. New Horizons is a special place because
of all of you."
Elizabeth Taylor,
Washington, D.C.
|
|
"In the short
time that our Dad lived at New Horizons, the entire
community-residents and staff-made both him and
our mother feel at home, safe and comfortable.
He was able to share the things he loved with
renewed enthusiasm in what quickly became a new
extended family.
"Thank you for doing so much
in making our Dad's final days peaceful and dignified.
The exemplary care and kindnesses extended by
your staff will be a lasting gift to our whole
family."
Dennis and Theresa
Coache, Sterling
|
|
"There
is a very secure feeling living here. It's like
a large family. People look after each other."
Joe Adams, Marlborough
|
"My father has
enjoyed the company of wonderful friends and staff
at The Meadows for almost six years now. Your
facility has represented both 'family' and a wonderful
independent life for him. He will miss your musical
shows, chess and bridge games with friends and
the general warmth and friendship that exude in
your environment.
"We thank you
ever so much for your good care, professionalism
and kindness extended to my father over the years."
Susan Grossman,
Acton |
|
"We
have been living here four years and, thanks to
management and all the happy smiling faces that
greet us every day, we are very much at home. We
also appreciate the efficiency that goes into keeping
so many people content."
Bill and Nancy
Hogan, Vero Beach, FL
|
| "My
years here have been wonderful! Even though the
first years were difficult with my husband's illness,
the support from all was such a source of help and
comfort. You are my 'second family.' Life is still
very uncertain but when I am here, my apartment
gives me the sense of safety and comfort knowing
my needs are being cared for. Thank you one and
all."
Elizabeth Drown,
Hudson
|
"I've
been here seven years this month and two women came
here because of me. After being at a competitor
in Framingham, we say, 'There's no place anywhere
around that can hold a candle to our Meadows."
Alice Gordon,
Framingham
|
| "To
the office staff, many thanks for emailing the New
Horizons Community Connections monthly newsletter.
Thanks also to the department that sent the attractive
Christmas card and lovely holiday photo of my parents
in front of the decorated fireplace at New Horizons
to my home. We appreciate the extra touches, kindness
and thoughtfulness of the staff."
Diane Nescio,
West Chester, PA |
| "I
would like to comment on the dinner my mother hosted
a week ago in the family dining room. The food was
absolutely delicious and the service was wonderful.
We all felt so comfortable and appreciated the privacy
the family dining room afforded us. What a wonderful
benefit you have for the residents. It makes my
mother feel that she can still entertain us, but
without all the work. Also, our server was so personable
that we felt like a friend was serving us."
Angela Lyons,
Woburn
|
|
"I
wanted you to know what a nice dinner Ann Mayer
and I had in the kitchen of our dining room at the
Meadows. The Chef and the rest of the staff served
us well.
"It was so nice to have an
opportunity to see the workings of the kitchen
and I must say I was very impressed how smoothly
all functions were carried out. The Chef was most
interested in my comments and suggestions regarding
some dishes and functions. In fact, last night
I realized he had taken
action on a suggestion of mine that made my dinner
more enjoyable. As I told him, I feel that on
the whole our food is very good and we are fortunate
to have such concerned people in charge. This
was a great idea and I know others are going to
enjoy it."
Jacquie Miller,
Marlborough
|
|
"I am writing to let you
know my feelings about my new home at New Horizons
in Marlborough. I feel any one with the vision
and talent to design such a beautiful senior residence
as New Horizons deserves appreciation shown to
them. It is not only the beautiful residence but
also the pleasantness and helpfulness of all the
personnel that impresses me. I've been here five
weeks, and I have never seen even a maintenance
man, waitress or any other personnel give a hint
of impatience or say an unkind word. The people
working here appear to really care and not be
doing their job just for a pay check."
Vida Simon, Marlborough
|
|
"We
would certainly recommend this facility to potential
residents. It has a very attractive location and
represents the most 'bang for the buck' in the area.
Friendly people, too. Cleaning snow off residents'
cars is a big selling point."
Robert and Dorothy
Rubin, Princeton, NJ |
|
"You
folks do a fantastic job. No wonder residents
are so content."
Marie Ardito,
Burlington
|
|
"Phyllis
never has anything but the highest praise for
your entire staff and home. My wife and I have
been very impressed with the level of caring respect
given the residents. You run a superb operation!"
Joe Murphy, Winchester
|
|
"To
the chefs, dining room managers and executives
who circulated during dinner, the 'Anniversary
Dinner' on September 30 was spectacular. Never
think that your thoughts, planning and execution
of such an evening go unnoticed or unappreciated."
Frances Denzel,
Marlborough
|
|
"My
mom's quality of life is great and I cannot believe
she has been at New Horizons six years! She loves
her home!"
Karin Daley,
Dunedin, FL
|
|
"Our
family could not be happier with the nurturing
and professional care my father receives. Thanks!"
Nanette Harvey,
Winchester
|
|
"I
am very pleased with the way my mother is treated.
The staff here is wonderful and it is very well
maintained."
Joanne Collins
- trustee, Woburn
|
|
"My
mother continues to tell me what a wonderful time
she is having at New Horizons. It was surely the
right choice for her. Thanks for all you do to
keep all the residents content and safe."
Claire Hurley,
Washington, NH
|
| "You
don't ever have to feel without friends at the 370
Building in The Meadows, just come to breakfast
where no one is a stranger. If you're new to the
area, there is always someone to help."
Georgette McIntire,
Westerly, RI
|
|
"In
summary, the entire Quinn family is extremely
satisfied and grateful for the wonderful quality
of life our mother has enjoyed at New Horizons.
Thank you all very very much."
Robbie Quinn,
Winchester
|
|
"My
mother has been very happy at New Horizons! People
have been very helpful to me. I have been so impressed
by the warmth and caring of all involved. Thank
you!"
Sherry Richman,
Lexington
|
|
"The
people living here are most cordial, polite and
varied as to interests and backgrounds. The food
is excellent, the soups outstanding. The 420 Building
in The Meadows provides many musical and other events."
Ann Gutterman,
Staunton, VA |
|
"This
is to commend the work of . . . one of the maintenance
men. He vacuumed and shampooed the living room
rug of my apartment yesterday. He worked so hard
and diligently and thoroughly, and gave me back
an almost new apartment, while being cheerful
and cooperative. He is a very valuable employee."
Pat Teller, Marlborough
|
|
"I want to thank the men
and women of New Horizons for the kind and thoughtful
care you gave my sister, Mary McTague. We were
always impressed by the warm and friendly spirit
of all your people and how it carried throughout
the place. Mary often spoke of how fortunate she
was to be in New Horizons."
John Quinn, Amenia,
NY
|
|
"For
intelligence, charm and friendliness, good fellowship,
370 Building in The Meadows is the place to be!!"
Elizabeth Hall
de Lucia, Thornwood, NY |
|
"The lovely memorial service
was the perfect example of 'doing everything perfect'
- nothing was left undone in the planning of the
program. I am so grateful that Kay had such a
loving 'home' her last years. Thank you all. As
I miss Kay's presence, I remember all you gave
her and am grateful."
Anne O'Rourke,
Sandwich
|
|
"I am e-mailing you today
to thank everyone involved in The Meadows. Seven
years ago Mr. Cummings brought to the city of
Marlborough an independent living [community]
that is second to none. My mother was lucky enough
to be able to reside in that community. Dying
this year at age 89 her last seven years with
friends, social events and everything The Meadows
and New Horizons had to offer gave such enjoyment
to her life. I have and will continue to recommend
The Meadows as a wonderful lifestyle of living."
Susan Ricci,
Southborough
|
| "We
would like you to know how much we appreciate all
the thought that went in to 'Durgin Park Night.'
Everything from the red and white checkered table
cloths, the picnic-style seating arrangement of
the tables, the extra effort that included management,
wait staff and maintenance, not to mention the 'surprise
factor.' It was clear that everyone enjoyed a very
happy evening and we thank you so very much."
signed
"The New Horizons Residents"
|
|
"We also cannot ever, ever,
ever begin to express our gratitude to you for
making New Horizons the most wonderful, wonderful
home it was for [mom] for the past seven years.
The staff is extraordinarily caring, the environment
truly nurturing, and the facility warm and welcoming.
A simple thank you just doesn't seem adequate.
We are extremely grateful."
Pauline Froebel
and family, Woburn |
|
"I
would like to thank the people in the kitchen and
the wait staff for their careful and kind attention
to my necessary diet. This is far more than a courtesy
and I appreciate it every day. The food is delicious
and so well presented. I think we all are very fortunate."
Janet Baker Carr,
Marlborough
|
|
"Along with holiday best
wishes, I wanted to express my appreciation to
the entire staff for the Herculean efforts on
Friday, December 12, 2008. The staff who went
door to door, the kitchen staff and the superb
meal they gave us that evening, and the wait staff
who came in to serve us. Accolades should go to
our often unseen maintenance staff and the cleaning
staff for the great job they do without recognition
to keep our public areas clean and to the staff
who handle the decorations."
Pat Pietropaolo,
Marlborough
|
|
"I hope you receive many
more positive comments regarding the response
of New Horizons to the recent snowstorms. In a
word, I think it was 'fantastic.' The last was
an awful storm, even for New England, yet the
plows, the shovelers and others did a magnificent
job. My hat's off to all of them. I thank them
all for a job well done!"
Ed Levell, Marlborough
|
|
"It is difficult to adequately
express our gratitude for the many happy, healthy
years Dad enjoyed at New Horizons. Your facility
is superior in all respects."
Catherine Votaw,
Winchester
|
|
"Eddie moved into New Horizons
and became a new man . . . I really believe this
was because his spirits were much better and because
of the wonderful staff you have working with you
. . . I can not say enough about the staff at
New Horizons. I have never met such devoted, hard
working, kind and caring individuals as the New
Horizons staff."
Beth McCabe,
Chelmsford
|
|
"What is your secret? Do
you sprinkle pixie dust on the staff as they arrive
at work? The reason I ask is because, for three
years, whenever I talk to anyone at New Horizons
they are friendly, helpful, and upbeat. No one
seems to be a grouch or having a bad day. It truly
is amazing!"
Betsy C. D'Angelo,
Spring Green, WI
|
|
"On behalf of my mother and
my entire family, we would like to take this opportunity
to commend you on the superb care and service
excellence that was always exhibited at your excellent
facility. It is truly obvious that all, and I
do mean all, of your employees have one thing
on their mind each day. That is to serve their
residents in the best way they can. I will always
remember your facility with your dedicated staff
as the best that I could have chosen."
Lois Ann Pappalardo,
RN, Winchester
|
|
"The staff here has been
tremendous, and to single out any one person or
group would be a terrible disservice to all the
others."
Eileen Williams,
Woburn
|
|
"There have been miraculous
changes in my mother since she's been with you
at New Horizons. I never thought it would be possible,
but your wonderful staff and facility have enabled
her to enjoy life more than ever. For that I am
eternally grateful."
Bonnie Wilson,
Marlborough
|
| "My mother made many treasured
friends in a very short time at New Horizons."
Neil Ferris,
Southborough
|
|
"You and your
staff were the key elements in my father's satisfaction
with New Horizons and in my peace of mind in having
him there."
Edward M. Bolesky,
Marlborough
|
|
"In a very short time after
Elaine moved and settled in, she realized that
she had made the right decision to choose New
Horizons for her new home. She could not be happier!
I would like to personally thank you and your
caring staff for making New Horizons the wonderful
place that it is."
Judith Freeman,
Waltham
|
|
"She went from calling it
her "room" to her "home."
You were always responsive to her needs and concerns;
she and the rest of our family appreciate this
caring."
Nancy Plumhoff,
Stow
|
|
"I do want to extend my sincere
thanks to you all who made the anniversary of
New Horizons such a memorable event. I am certainly
happy to belong now to New Horizons, and can take
part in the various activities and functions.
It is a caring facility."
Patricia Cogswell,
Woburn
|
"The day my mother moved
to New Horizons, two years ago, Ginger sat behind
the front desk and greeted her with "Welcome
home, Mrs. Schlemm!" I knew then that we
had made a very good decision. I just wanted to
extend a very heartfelt thank you from my family
to yours."
Joanie Daniels,
Bolton
|
|
"It is a gift to the family
to know how wonderfully the residents respond
to such a comfortable atmosphere . . . it brings
a great sense of life back into their lives."
Connie and Jim
Micarelli, Wakefield
|
|
"I have often marveled at
the quality of your employees. Never once have
I visited and not been impressed by the outpouring
of concern they show to all the residents. My
stepmother has never been happier than during
the four years she has spent at New Horizons.
Joan Sopp, Sarasota,
FL
|
|
"Thank you for a wonderful
Mother's Day: the lovely dinner provided by the
kitchen and dining room staff, the great band
who played for us, the cocktail hour with fellowship
time, and as always our own George Bustin for
his musical gifts. I am very glad I spent this
time "at home" - it was a joy-filled
day! Oops - I almost forgot our lovely corsages
- each one seemed to add to the sparkle in our
mothers' eyes."
Jean Smith, Woburn
|
|
"I always find everyone cheerful
and helpful, a very nicely run establishment,
well maintained and very clean. I find a knowledgeable
staff always eager to please. My family and I
appreciate all your kindness."
Linda DeMeo,
Ashland
|
|
"I would like to commend
you for your creation of such a wonderful and
affordable concept. We have watched New Horizons'
continuous evolution through its outstanding leadership
team and supporting staff members. The highest
compliment we could pay as we encounter others
in similar situations is to recommend to them
that they explore New Horizons because we consider
it to be the "benchmark" for independent
and assisted living programs. Thank you for giving
Mom the opportunity to be a member of the New
Horizons family for the past five years and us
the chance to share it with her. God bless you
all."
Gene Kee, Tewksbury
|
|
"Many people have asked me
whether I like living here, and I tell them it
is the nearest to being 'one happy family' that
anyone could ever find. Thanks again for your
thoughtfulness."
Charles Meyers,
Woburn
|
|
"I
wouldn't give up my [New Horizons] apartment even
if I won Megabucks."
Mary Lombardo,
Marlborough
|
| "I can't tell you how much
[we] have enjoyed our dinners at the Meadows. The
company at the pre-prandial wine and cheese has
been delightful, the food delicious and the service
impeccable. It's been a very happy experience."
Elizabeth Hall
de Lucia, Thornwood, NY
|
|
"Yesterday we had our Dad's
80th Birthday Party. We started with dinner in
the Bill Miller dining room for him, his children,
grand and great-grand children alike. What a wonderful
job the servers did; they were very attentive
and made sure we had everything we might need.
After dinner, we had an open house that saw not
only friends and family, but many New Horizons
residents in attendance as well. Again, the staff
were all terrific and helped us make our Dad's
80th birthday very special for us all."
Family of John
Beauregard, Nashua, NH
|
|
"Thank you for helping to
make my 95th such a happy surprise. It was exciting
to see all my young relatives, and I was proud
to show them my comfortable, friendly "home."
They are pleased to know I am so well cared for.
Thank you for all the kind attention you have
given to me."
Josephine Meagher,
Woburn
|
"Wherever I have gone at
New Horizons, I've encountered warmth and genuine
care of staff in their contact with the residents.
They truly reflect the philosophy that underlies
the whole place. I know from the comments of many
residents how they appreciate the day to day spirit
of friendliness that pervades New Horizons."
Fr. Gene Trainor,
Marlborough
|
|
"There was no way we could
have foreseen that our mother would come to be
so loved there, as well as so cared for. Please
accept our profound gratitude knowing you have
made such a difference in our lives."
Donna and Landa
Linse, Boxborough
|
|
"I am deeply grateful to
the entire staff who have given of themselves
to respect, care, and love her. The nurses and
aides are the finest group of professional caregivers
I have ever met. Their devotion to the residents
is unparalleled. . . I am sure in the years to
come, the New Horizons staff will continue to
provide care and love to all. Thank you."
Regina Cantella,
Winchester
|
"A true family atmosphere
is so evident there, and the constant caring for
each resident lifts their spirits, as well as
the family members."
Julie Gorgone,
Marlborough
|
|
"Thanks again for the thoughtful
care and kindness you gave Doug. You made him
very happy for the six years he spent with so
many friends. We will always remember this."
Family of Douglas
J. White, Woburn
|
|
"Our family is sincerely
indebted to the staff for the care and concern
which so many have extended in loving and gracious
ways to my mother in her nearly three years there.
Many, many thanks."
Frank Fiorentino,
Winchester
|
|
"New Horizons has been a
wonderful home for my mother. It's not just the
beautiful facilities that make New Horizons such
a special place, it is the exceptional caring
of the staff, their skill and patience and their
willingness to go 'above and beyond the call of
duty' to serve their residents."
Nancy Love, Acton
|
"Everybody is so happy here.
I tell my friends from Needham that it is paradise
on earth."
Donna E. MacDonald,
Marlborough
|
|
"The warmth and caring of
your staff have been most impressive. As a clinical
psychologist with many years experience in residential
and hospital living, I have been most impressed
with how your total program approaches the needs
of seniors with respect, sincerity, warmth, positive
thinking and a degree of individualized attention
I would never have dreamed possible (you can quote
me)."
Dr. Richard T.
Monahan, Sudbury
|
|
"We always had a positive
feeling of caring and professionalism from each
and every member of your staff . . . We hope you
know our deep feelings of gratitude for the years
Joe spent there. It truly was a 'second' home
for all of us."
Dolores McManus,
Lexington
|
|
"Just to be here has been
a lifesaver for me. I felt surrounded by love.
I am so glad we chose New Horizons as our home."
Dot Weldon, Woburn
|
|
"Michael has been so happy
there. He calls his room "home." From
the first day of Michael's arrival in November
1998, the friendliness of the caregivers and support
staff has been just perfect. It is a culture of
caring."
Deacon James
and Muriel Kerrigan, Woburn
|
|
"I
knew this was home as soon as I picked up the
telephone. Eleven years later, New Horizons has
been everything I could have dreamed of. There's
no other place like this- I can see why so many
other seniors are waiting to move in."
Bill Young -
former resident of 15 years
|
|
"Too bad that I had to wait
to grow old to live here."
Ginny Schwenn,
Marlborough
|
|
"My mother could not be happier.
New Horizons sets the standard for assisted and
independent living communities throughout the
country. If there were more communities such as
New Horizons, senior citizens would get the respect,
dignity, and quality of life they so richly deserve."
David M. Young,
Marlborough
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"I want to take this opportunity
to thank you and your staff . . . for their outstanding
efforts to make my mother's stay as comfortable
and happy as possible. A good part of my career
was as president of a large corporation. If I
were still running a company, I would hire every
one of them on the spot. They understand the importance
of client satisfaction."
Sal Macera, New
Seabury
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"Last
evening I was enjoying a sunset walk outside my
apartment, and thoroughly enjoying the beauty
of the flowering trees and bulbs, I was thinking
of Mother's Day. Suddenly I felt the presence
of my long-departed mother at my side. She let
me know that she has been looking down on me,
and I am to let you know she is so happy that
I am spending my dotage years here, in such a
lovely place. A place where I can keep active
and live life as I enjoy it."
Pearl Carella,
Marlborough
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"I wish to thank the staff
for the kindness and care extended to my father
in the year and a half he resided at New Horizons.
Moving in was not easy for him, but the staff
very slowly and patiently involved him in activities.
He ultimately became known for his Bingo prowess!
I'm sure that my father would want me to extend
his thanks to you and the rest of the staff."
Sandra Morse,
Wellesley
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|
"During her five years at
New Horizons, Mom appeared to be the happiest
she had been in years and for this we have you
folks and New Horizons to thank. Her entire family
are most grateful."
Barbara Schleicher,
Marlborough
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"On behalf of the entire
Ciotti family, I extend to the board of trustees
and the wonderful staff at New Horizons, our most
sincere and heartfelt thanks for being such a
warm and friendly part of my mother's life. Although
she only spent 15 months at New Horizons, that
time was enhanced by the facility and the manner
in which it operates, and most assuredly by its
devoted and highly competent staff."
Daniel Ciotti,
Winchester
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"I happen to work at South
Shore Hospital, and I have also worked for Mediplex
Nursing facilities years ago. I have never seen
a facility that impressed me as yours did! I hope
that someday your company will build in the South
Shore too. The company has thought of everything."
Ellen Clinton,
South Shore
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"I
moved here eight years ago, and have never been
sorry. A good value for the money."
Doris Bunzick,
Haddam, CT
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"The residents have voluntarily
told me how much they enjoy being there. I wonder
if you realize the effect you all have on its
success. My name is Ida Boodakian, and I approve
this message."
Ida Boodakian
- trustee, Winchester
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|
"Let me begin by expressing
my heartfelt appreciation to you and all your
staff for the care and concern shown to my mother
during the last four years. She was the happiest
I have seen her, and you made her last few days
as comfortable as was possible, right down to
personally sending her off in the ambulance."
June E. Coye,
Windmermere, FL
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"I do want to take this opportunity
to thank you and all your staff for the last 15
years. You provided Uncle Bill with a wonderful
home and superb care. He was truly very happy
at New Horizons. To quote Bill, 'He didn't know
he was entering heaven on his arrival there'."
Ann Suskind,
Lexington
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"If they gave Academy Awards
for retirement communities, we would certainly
nominate New Horizons!"
signed "A
grateful, appreciative and satisfied resident"
|
| Lifestyle appropriate
for those who are able to be independent-also management
tries to make facilities and grounds to meet high
standards, especially grounds-a great first impression!!"
Tomi Higgins,
Hillsborough, NJ
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"My sister and I send our
thanks for your hospitality at the recent summer
reception. As usual, you did a wonderful job planning
and presenting this event, but most important
of all to the success of this party is the friendship
and helpfulness you show to all the guests, residents,
and visitors alike. Thank you for the lovely party
and for all the kind and helpful things you do
throughout the year."
Lorraine Keating,
Arlington
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"My aunt and uncle adjusted
to their new lifestyle immediately. They made
new friends, enjoyed the many activities and field
trips, loved the dining room atmosphere and the
general feeling of family that New Horizons promoted
for the residents. When I would visit or have
dinner, I would observe that special bond between
staff members and residents."
Fred C. Cammon,
Woburn
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| "A very well kept
place-meals are excellent-lots to keep you busy
and learn. The young girls and fellows who wait
on us do an excellent job. The cook at breakfast
is a wonderful person, wonderful SMILE all the time.
Rates number one on my list."
Marie Kinney,
Worcester
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"Not only is your staff competent,
but you should be proud that they are friendly,
caring and working long hours without breaks!
Quite an adjustment for us - as the former owners
of an old Victorian, 13-room house, 115 years
old! One call brought wonderful help and comfort."
Max and Betty
Miller
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"New Horizons was truly Alyce's
home. She was her happiest there. She loved taking
her guests on the grand tour. We feel very fortunate
to have been part of her life there. It brought
us together with the wonderful people who are
New Horizons. We plan to stay in touch!"
Bill and Marge
Monahan, Arlington
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"I am having a difficult
time putting into words what New Horizons meant
to our family. New Horizons was my grandfather's
home for six years, and it was home to him. And
I am thankful we were able to bring my grandfather
home to New Horizons for his final service. Then
to host a reception there after the service was
above and beyond any words we can express."
Denise, Meghan,
and Christopher, Hudson
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"Yesterday we had our Dad's 80th Birthday Party. We started with dinner in the Bill Miller Dining room for him, his children, grand and great-grand children alike. Ana was our assigned server and we just want to say what a wonderful job she and her team did. They were very attentive and made sure we had everything we might need.
Thank you so much, with special thanks to Ana and her team. I would encourage any resident who might be thinking about sharing a family gathering with the New Horizons residents and staff to go for it. We had a great time."
John Beauregard's Family |
"Your people are caring, compassionate and helpful in every way. They have learned to know my mother and to treat her, not as a patient but as a person. We deal mostly with Nancy and Mary and have been spoiled by the excellent manner in which the deal with Florence. Having said that, all of the other staff have demonstrated the same qualities of friendliness and true concern for the residents that we see in Nancy and Mary.
We just wanted to express our thanks to you and your wonderful people for what you are doing. You should all be proud."
George Jamieson |
"My family and I would like to extend our sincerest thanks to all of you who gave wonderful moments to our father, Joseph M. Murphy, while he was a resident at New Horizons. We always had a positive feeling of caring and professionalism from each and every member of your staff.
We hope you know our deep feelings of gratitude for the years Joe spent there. It truly was a "second" home for all of us. We wish each member of the staff a wonderful holiday season. Again, our gratitude to all."
Dolores McManus and
Mary Conant |
"The Adamian family is very grateful for the wonderful treatment that our mother received during her stay at New Horizons. The facility and food were very good and, most importantly, the staff was so friendly and caring.
When our mother had to be moved upstairs for more intensive care, we were apprehensive, wondering if she was going to continue to get the same wonderful treatment that she had been receiving. We were very pleased to discover that the service, friendliness and sincere interest in the welfare of the residents was tall that we could desire.
We wish to thank everyone at New Horizons for making our mothers last years so comfortable."
The Adamian Family |
"I have often marveled at the quality of your employees. Never once have I visited and not been impressed by the outpouring of concern they show to all the residents. My step mother has never been happier than during the times she has spent at new Horizons. I wish to extend my gratitude to you and all who work there for making such a wonderful environment for the elderly."
We wish to thank everyone at New Horizons for making our mothers last years so comfortable."
Joan Sopp |
